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LearnKey
Connecting with Customers through Customer Service - Online Course



LearnKey

Important Session Information:


Do you want to increase customer loyalty? Learn to respond to each customer's needs in ways that both please your customer and build your organization. Discover the right skills, attitude, and policies that win customer loyalty. Experience the universal importance of greeting customers, listening, evaluating customer needs, and responding appropriately.

Benefits:
  • Learn techniques that will increase customer satisfaction, even under tense or difficult circumstances
  • Strengthen your ability to listen and evaluate customer needs
  • Learn how to handle upset customers while staying professional
.
Note:This is an online course that requires a password to access the course materials. To participate in the course, you must provide a valid e-mail address when registering. First time users will be sent an e-mail with instructions for accessing the course.
Registration for this session has ended

Session ID:
46691
Credits Available:
(1) CEU
Seats Available:
No Limits
Fee:
$99.00
Contact Person:
Jennifer Smith
Instructor(s):
Online Content Manager TEMPLATE
Subscription Length Location
8/10/2020 Online


1314 Hines San Antonio, TX 78208 | Phone: 210-370-5200 | Map
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