This virtual Manager's Academy will feature trainings from the SNA's LEAD to Succeed Series. A zoom link will be provided upon registration.
How are Your Listening Habits?
Listening is a critical component to effective communication. This 1-hour training explores participants' listening habits and provides tools and techniques to help improve conversations in the workplace. Specifically, participants will learn about the four levels of communication and will explore the productive listening learning model to improve their personal listening habits.
Professional Standards code: 4140 Interpersonal Skills
How Do You Bring Value to the Workplace?
Establishing who someone is and the value they bring to an organization are key components of communication in the workplace. In this 1-hour training, participants will explore frameworks and tools they can employ to be more effective at communicating who they are and the value they bring to their organization. Participants will take a “deep dive” into the skills they need to assess and understand their audience, and how to develop an effective introduction for a specific audience.
Professional Standards code: 3210 Professional Development and Leadership Principles